Terms & Conditions — kerala88

1 General Terms & Acceptance

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "You") and kerala88 ("Platform", "We", "Us", "Our"). By accessing, registering on, or using the kerala88 platform in any capacity — including browsing, depositing, placing bets, or playing casino games — you confirm that you have read and fully understood these Terms & Conditions and agree to be bound by them.

This Agreement applies to all services provided by kerala88, including sports betting, live casino, slots, crash games (Aviator, Triple), and any promotional or loyalty programme services. These terms must be read in conjunction with kerala88's Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference into this Agreement.

1.1 Governing Language

These Terms & Conditions are written in English. In the event of any ambiguity or conflict arising from a translation or interpretation into another language, the English version shall prevail and take precedence in all circumstances.

1.2 Entire Agreement

This Agreement, together with the Privacy Policy and Responsible Gaming Policy published on kerala88, constitutes the entire agreement between you and kerala88 regarding your use of the platform. It supersedes all prior communications, representations, negotiations, or understandings, whether oral or written.

2 Eligibility & Age Restriction

To be eligible to register and use kerala88, you must satisfy all of the following conditions at the time of registration and on an ongoing basis throughout your use of the platform:

• You are at least 18 years of age.
• You are accessing the platform from a jurisdiction where online gambling is not prohibited under applicable local law.
• You are acting on your own behalf and not as an agent or representative of a third party.
• You are not registered as a self-excluded player on kerala88 or any affiliated platform.
• You are of sound mind and are not under the influence of substances that may impair your judgement.
• You have not previously been banned or had an account terminated by kerala88 for a violation of these Terms & Conditions.

2.1 Age Verification

kerala88 reserves the right to request identity documents at any time to verify your age and identity. This process, known as Know Your Customer (KYC) verification, may include submission of a government-issued photo ID (National ID Card, passport, or driving licence), proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within the stipulated timeframe will result in account suspension until verification is completed.

2.2 Responsibility of Parents and Guardians

kerala88 encourages parents and guardians in Bangladesh to make use of parental control software to prevent minors from accessing online gambling websites. If you have reason to believe that a minor is using a kerala88 account, please contact our support team immediately at support@kerala88 so that we may take appropriate action.

3 Account Registration & Security

To access the full range of services on kerala88, you must register a personal player account. Registration is free of charge. You are permitted to hold only one active account. The opening of multiple accounts — whether under the same or different names, email addresses, or payment methods — is strictly prohibited and will result in all associated accounts being suspended and any bonus funds forfeited.

3.1 Accurate Information

When registering your account, you must provide accurate, complete, and truthful information. You must promptly update your account details if any of your information changes. Providing false, misleading, or incomplete information at registration, or at any subsequent time, is a material breach of this Agreement and may result in immediate account closure and forfeiture of any funds held in the account.

3.2 Account Security Obligations

You are solely responsible for maintaining the confidentiality of your username, password, and any other account credentials. You must not share your login details with any other person. kerala88 staff will never ask for your password via any communication channel, including live chat, email, or telephone. If you suspect that your account has been accessed without your authorisation, you must notify our support team immediately. kerala88 shall not be liable for any losses arising from unauthorised access to your account where you have failed to maintain the security of your credentials.

3.3 Account Verification (KYC)

kerala88 operates a Know Your Customer (KYC) verification process in accordance with international anti-money laundering (AML) standards. You may be required to verify your identity before making a withdrawal above certain thresholds, or at any time at our discretion. Required documents may include a valid national ID, passport, recent utility bill, or bank statement. Processing of withdrawals may be delayed pending the satisfactory completion of KYC verification.

4 Deposits & Withdrawals

kerala88 supports a range of deposit and withdrawal methods tailored to players in Bangladesh, including bKash, Nagad, Rocket, Upay, Visa, Mastercard, SureCash, and selected bank transfers (BRAC Bank, City Bank, Islami Bank). All transactions are processed in Bangladeshi Taka (BDT).

4.1 Minimum Deposit

The minimum deposit amount is ৳500. Deposits below this threshold will not be credited to your account. There is no maximum deposit limit, though kerala88 reserves the right to request source-of-funds documentation for large deposits in accordance with our AML obligations.

4.2 Withdrawal Processing

Withdrawal requests are processed to the same payment method used for the deposit. bKash and Nagad withdrawals are typically credited within 15–30 minutes of approval. Card withdrawals may take 1–3 business days depending on the issuing bank. kerala88 does not charge transaction fees on standard deposits and withdrawals, though your payment provider may apply their own fees.

4.3 Withdrawal Conditions

• Your account must be fully KYC-verified before withdrawals above the applicable threshold are processed.
• You may only withdraw to a payment method that you own and that has been previously used for a deposit on your account.
• Withdrawals will not be processed if your account has an open bonus with an incomplete wagering requirement.
• kerala88 reserves the right to delay or decline a withdrawal where fraud, money laundering, or a breach of these Terms & Conditions is suspected.
• Minimum withdrawal amount is ৳500.

5 Bonuses & Promotions

kerala88 periodically offers bonuses and promotional incentives to both new and existing players. These include welcome deposit bonuses, reload bonuses, cashback offers, free bet credits, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL, and the T20 World Cup. All bonuses are subject to specific terms and conditions that are published alongside each offer.

5.1 Wagering Requirements

Unless stated otherwise in the specific bonus terms, all bonus funds credited to your account are subject to a minimum wagering requirement before they may be withdrawn. The applicable wagering multiplier is stated in the individual bonus terms. Wagering requirements must be met using real-money bets placed on eligible games. Certain game categories (such as specific table games or live casino titles) may contribute at a reduced rate or not at all towards wagering requirements. Full details are provided in each bonus offer.

5.2 Bonus Abuse

Any attempt to exploit or abuse the bonus system — including opening multiple accounts to claim bonuses more than once, using irregular betting patterns to meet wagering requirements at minimal risk, or colluding with other players — will be considered a material breach of this Agreement. kerala88 reserves the right to void bonus funds, cancel associated winnings, and close the account of any player found to be engaging in bonus abuse.

5.3 Bonus Expiry

Bonuses are subject to expiry periods as stated in the individual offer terms. Bonus funds that have not been used or wagering requirements that have not been met by the expiry date will be automatically removed from the account without notice. kerala88 is not obligated to provide reminders before a bonus expires.

6 Betting & Gaming Rules

All sports bets placed on kerala88 are subject to the applicable sport-specific rules published on the platform. By placing a bet, you accept those rules in full. In the event of a discrepancy between the general terms below and a sport-specific rule set, the sport-specific rules shall prevail.

6.1 Bet Placement

A bet is considered accepted and binding once you receive a bet confirmation reference number from kerala88. kerala88 reserves the right to refuse or limit any bet at its sole discretion, including bets that are placed after an event has commenced, bets placed on markets that have been suspended, or bets that appear to be placed with knowledge of inside information.

6.2 Obvious Errors

kerala88 is not liable for any apparent errors in the display of odds, prices, or game outcomes caused by technical malfunction or human error. Any bets placed at clearly erroneous odds (i.e., odds significantly diverging from fair market price at the time of placement) may be voided by kerala88 at its discretion. Winnings arising from obvious errors will not be paid out.

6.3 In-Play Betting

Live in-play betting markets on cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures) and other sports are subject to brief suspension periods during key match events. kerala88 cannot guarantee the availability of in-play markets at all times. Bets accepted during a suspension period in error may be voided.

6.4 Casino and Crash Games

All casino games and crash games (including Aviator by Spribe and Triple) use certified Random Number Generators (RNG) supplied by licensed third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. Game outcomes are final once the round is complete. kerala88 is not liable for losses arising from a player's misunderstanding of game rules or mechanics.

7 Prohibited Conduct & Fraud

kerala88 maintains a zero-tolerance policy towards fraudulent activity, cheating, and any conduct that undermines the integrity of the platform or adversely affects the experience of other players. The following activities are strictly prohibited and constitute grounds for immediate account closure and forfeiture of all funds:

• Opening more than one account or registering under a false identity.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with games without genuine manual input.
• Exploiting software glitches, system errors, or calculation mistakes to generate profits that would not otherwise be achievable.
• Colluding with other players to manipulate the outcome of a betting market or casino game.
• Using stolen, fraudulently obtained, or unauthorised payment methods to make deposits.
• Engaging in any form of money laundering, including structuring deposits to avoid detection thresholds.
• Threatening, harassing, or abusing kerala88 staff or other platform users via any communication channel.
• Attempting to reverse-engineer, copy, scrape, or extract data from the kerala88 platform without express written authorisation.
• Using a VPN, proxy, or other IP-masking tool to circumvent geographic restrictions or evade responsible gaming controls.

8 Account Suspension & Closure

kerala88 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspected fraud, money laundering, or other criminal activity.
• Failure to complete identity verification (KYC) within the required timeframe.
• Receipt of a chargeback or dispute from a payment provider relating to a deposit.
• At the request of the account holder (voluntary closure).
• Where continued operation of the account would constitute a risk to the player's wellbeing under our Responsible Gaming obligations.

8.1 Voluntary Closure

You may request the closure of your account at any time by contacting our support team at support@kerala88. Upon receiving your request, kerala88 will process the closure within a reasonable timeframe. Any remaining real-money balance (excluding bonus funds) will be refunded to your verified payment method, provided all applicable withdrawal conditions are met.

8.2 Self-Exclusion

Players who feel they need a break from gambling may request a self-exclusion period of 30 days, 90 days, 180 days, or indefinite exclusion. Self-exclusion requests are processed promptly by our responsible gaming team. During a self-exclusion period, you will be unable to log in, deposit, or place bets on kerala88. Please visit our Responsible Gaming page for full details on available self-exclusion options.

9 Limitation of Liability

To the maximum extent permitted by applicable law, kerala88's total liability to you in connection with your use of the platform — whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount deposited by you into your kerala88 account in the 30-day period immediately preceding the event giving rise to the claim.

9.1 Exclusions

kerala88 shall not be liable for:

• Any loss of profits, revenue, data, or goodwill, whether direct or indirect.
• Any loss arising from your reliance on information displayed on the platform that was subject to a technical error or delay.
• Any interruption, suspension, or termination of services caused by circumstances beyond our reasonable control, including internet outages, server failures, acts of God, or government actions.
• Any loss arising from unauthorised access to your account where you have failed to maintain reasonable security measures.
• Gambling losses sustained through use of the platform, which are a natural and foreseeable outcome of participation in gambling activities.

Nothing in these Terms & Conditions shall exclude or limit kerala88's liability for death or personal injury caused by its negligence, or for any other liability that cannot be excluded or limited by applicable law.

9.2 Service Availability

kerala88 strives to maintain continuous platform availability but does not warrant that the services will be uninterrupted, error-free, or available at all times. Scheduled maintenance, emergency fixes, and circumstances beyond our control may cause temporary unavailability. kerala88 shall not be liable for any losses incurred as a result of service downtime.

10 Amendments to These Terms

kerala88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, we will endeavour to provide reasonable notice to registered players via the email address associated with their account or via a prominent notice on the platform. However, it is your responsibility to review these Terms & Conditions periodically to ensure that you are aware of the current version.

Your continued use of the kerala88 platform after any amendment has been published constitutes your acceptance of the revised terms. If you do not agree with a change, you must stop using the platform and may request voluntary account closure in accordance with Section 8.1 of this Agreement.